u77u Terms and Conditions
Please read these terms carefully before using the u77u platform. All rules covering account registration, payments, bonuses and responsible gaming are clearly set out here.
01 Acceptance and Consent
By accessing the u77u platform, creating an account or using any of its services, you are considered to have fully agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.
These terms and conditions form a legally binding agreement between u77u and the user. u77u reserves the right to change, amend or update these terms at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
This platform is for personal and recreational use only. Using u77u for commercial purposes or on behalf of a third party is strictly prohibited.
02 Account Registration and Eligibility
2.1 Age Requirement
You must be at least 21 years old to create an account and use the services on u77u. Only those aged 21 or above are eligible to use this platform. Accounts of underage users will be closed immediately and any deposited funds may be forfeited.
2.2 One Account Per Person
Each person may hold only one account. Creating multiple accounts using the same person, household, device, IP address or payment method is strictly prohibited. If multiple accounts are detected, all accounts will be closed.
2.3 Accuracy of Registration Information
All information provided during account registration must be accurate, complete and up to date. Providing false or misleading information will result in the account being suspended or cancelled. u77u may request identity verification (KYC) when necessary.
2.4 Account Security
It is your responsibility to keep your account username and password completely confidential. Any unauthorised access to your account must be reported to the u77u support team immediately. Transferring or selling your account is strictly prohibited.
- Use a strong password (uppercase letters, lowercase letters, numbers and special characters).
- Change your password regularly.
- Do not leave yourself logged in on a shared device.
- Report any suspicious activity immediately.
03 Deposits and Withdrawals
3.1 Deposit Methods and Limits
u77u currently accepts deposits via bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳500 (five hundred taka). u77u reserves the right to set a maximum deposit limit without giving a specific reason.
3.2 Withdrawal Methods and Timeframes
The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 30 minutes to 3 hours, though this may take longer in cases requiring identity or additional verification. Withdrawals must be made to the same payment account used for the deposit.
3.3 Verification Process
For large withdrawal amounts, u77u may request additional identity verification. Failure to provide the required documents promptly may delay the withdrawal process. Compliance with anti-money laundering (AML) regulations is a legal obligation of u77u.
04 Bonuses and Promotions
4.1 Welcome Bonus
u77u offers new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. To receive this bonus, the first deposit must be at least ৳500. Before withdrawing bonus funds, the total amount (deposit + bonus) must be wagered 15 times (15x).
4.2 Bonus Terms of Use
- A bonus may only be used once and cannot be transferred to another account.
- While a bonus is active, real funds in the account will be used first, followed by bonus funds.
- If the wagering requirement is not met within the specified time limit, the bonus will be cancelled.
- u77u reserves the right to cancel a bonus if there is suspicion of fraud or misuse.
- Only one account per household or per device is eligible to receive the welcome bonus.
4.3 VIP Program
The u77u VIP program has three tiers: Bronze, Silver and Gold. Higher tiers can be reached through regular gaming activity and active participation on the platform.
- Bronze: up to 0.3% weekly cashback.
- Silver: up to 0.5% weekly cashback.
- Gold: up to 0.8% weekly cashback.
4.4 Promotional Offers
u77u may offer special promotions from time to time. Each promotion will have its own terms, which will be detailed on the relevant promotion page. u77u reserves the right to change or cancel any promotion.
05 Betting and Gaming Rules
5.1 General Gaming Policy
All games and betting activities on u77u are conducted in a fair and transparent manner. Game outcomes are determined by Random Number Generator (RNG) technology, which is audited and impartial.
5.2 Bet Limits
Each game has a set minimum and maximum bet amount. u77u reserves the right to change bet limits at any time. Special restrictions may apply when betting with bonus funds.
5.3 Technical Errors
If a technical error causes an abnormal result, u77u reserves the right to void the round and refund the bet. Bets placed during a technical issue may not be considered valid. If the internet connection is lost, the outcome of an ongoing game will be determined according to the server log.
5.4 Sports Betting
For cricket, football and other sports betting, if a match or tournament is abandoned, suspended or cancelled, u77u will settle bets in accordance with its own policy. Odds may change during live betting and bets may be voided in certain circumstances.
06 Prohibited Activities
The following activities are strictly prohibited on the u77u platform:
- Money laundering or transactions involving illegal funds.
- Creating multiple accounts or using another person's account.
- Bonus abuse — attempting to gain bonuses through low-risk hedge betting or manipulation.
- Use of software, bots, scripts or automated methods.
- Attempting to hack or infiltrate the platform's security systems.
- Harassing or behaving offensively towards other users.
- Registering with false or misleading information.
- Operating an account in another person's name without verified identity.
- Using fraudulent payment methods.
Violating these rules will result in the immediate closure of the account, all funds may be forfeited and legal action may be taken if necessary.
07 Responsible Gaming
u77u believes that gaming is entertainment — not a source of income. We are committed to protecting our users and place the highest importance on responsible gaming practices.
7.1 Voluntary Limit Setting
Users can set their own limits on deposits, losses and session duration. These limits will take effect immediately once set. A waiting period will apply before limits can be increased.
7.2 Self-Exclusion
Any user may exclude themselves from the platform for a set period or permanently. To use this service, contact us via live chat or at [email protected].
For more information, visit our Responsible Gaming page.
08 Privacy and Data
u77u collects, stores and uses your personal information to provide the platform's services. We use SSL encryption and industry-standard security technology to keep your information safe.
We never sell your personal information or share it with unauthorised third parties. However, information may be used where required by legal obligation or for identity verification purposes.
For more information, visit our Privacy Policy page.
09 Limitation of Liability
u77u strives to ensure the highest quality of service, but accepts no liability in the following cases:
- Games being disrupted due to the user's own internet connection issues.
- Delays or issues on the part of third-party payment providers.
- Unexpected technical failures or server downtime.
- Losses resulting from the user's own negligence or failure to maintain account security.
- Reduction or discontinuation of services due to changes in applicable laws or regulations.
Under no circumstances will u77u be liable for indirect, incidental or consequential losses beyond direct damages.
10 Account Closure and Termination
10.1 Closure by the User
Any user may request the closure of their account at any time via live chat or email. All valid funds may be withdrawn before the account is closed (subject to applicable conditions being met).
10.2 Closure by u77u
u77u reserves the right to suspend or permanently close any account for the following reasons:
- Violation of terms and conditions.
- Fraudulent activity or bonus abuse.
- Legal obligations or regulatory instructions.
- Failure to cooperate with the identity verification process.
- Extended inactivity on the account (12 months or more).
11 Dispute Resolution
If you have a dispute or complaint, please first contact the u77u support team directly to seek a resolution. We will consider all complaints fairly and respond within a reasonable time.
If a resolution cannot be reached through the support team, the dispute will be referred to mediation. On any matter relating to these terms, u77u's decision will be considered final.
12 Changes to Terms
u77u reserves the right to change, amend or update these terms and conditions at any time. Users will be notified through the platform in the case of significant changes.
Continued use of the platform after updated terms are published will be considered acceptance of the new terms. The date of the most recent update will always be shown at the top of this page.
If you have any questions about the terms, please contact our support team. Our email: [email protected]