u77u Privacy Policy
Your personal information is completely safe with us. u77u uses SSL encryption and strict data protection practices to ensure your privacy.
u77u ("we", "our") is a safe and reliable online gaming platform operated for players in Bangladesh. We place the highest importance on the privacy of personal information belonging to users of our services. This privacy policy explains how we collect, store, use, and protect your information.
By using the u77u.cam website or application, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us via live chat.
1 What Information We Collect
We collect various types of information in order to provide our services. This information comes primarily from two sources: what you provide directly, and information generated automatically while you use our platform.
Information You Provide Directly
- Full name and date of birth
- Email address
- Mobile number (for payment verification)
- Payment account details (bKash, Nagad, Rocket, Upay)
- National identity card or other identity documents (where applicable)
- Messages and issue descriptions submitted via live chat
Automatically Collected Information
- IP address and device type
- Browser and operating system information
- Login time and session duration
- Gaming activity and betting history
- Records of deposit and withdrawal transactions
- Cookies and similar tracking technology data
2 Use of Information
u77u uses the information we collect only for the purposes listed below. We never use your information unnecessarily or sell it to third parties.
- Account Management: Your information is used for registration, login, and identity verification.
- Transaction Processing: To securely complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Service Improvement: To personalize your experience and improve the functionality of the platform.
- Customer Support: To provide accurate and prompt assistance via 24/7 live chat.
- Promotions and Bonuses: To inform you of offers applicable to you, such as welcome bonuses and cashback.
- Security: To prevent fraud, deception, and unauthorized access.
- Legal Obligations: To comply with applicable laws and regulations.
- Responsible Gaming: To identify problematic gaming behavior and provide support.
4 Cookies and Tracking Technologies
u77u uses cookies to operate the website and services smoothly and to improve the user experience.
Essential Cookies
These cookies are essential for the core functionality of the site. They are required to maintain login sessions, ensure security, and complete payment processes. Disabling these cookies will prevent the site from working properly.
Analytics Cookies
Analytics cookies are used to understand how users interact with the site. This helps us improve the quality of our services. This information is collected in aggregate and is not used to identify individuals.
Preference Cookies
These cookies are used to remember your language, device settings, and other preferences so that you have a familiar experience each time you visit the site.
Cookie Controls
You can control or delete cookies from your browser settings. However, disabling essential cookies may prevent some u77u services from working properly.
5 Data Security Measures
u77u takes industry-standard technical and organizational measures to protect your personal information. Our security practices are regularly reviewed and updated.
- SSL/TLS Encryption: All data transmissions are protected with 256-bit SSL encryption.
- Secure Servers: Your information is stored on secure servers with firewalls and intrusion detection systems.
- Restricted Access: Only authorized personnel can access the information they need.
- Two-Factor Authentication: An additional verification layer is in place to prevent unauthorized access to accounts.
- Regular Security Reviews: Our systems undergo regular security testing.
- Data Minimization: We collect only the information that is essential to providing our services.
No method of information technology is completely secure. However, we are committed to keeping your information protected to the highest standard. If a security breach occurs, we will notify you as quickly as possible.
6 Data Retention Period
u77u retains your information only for as long as it is necessary to provide services or is legally required.
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information may be retained for a defined period for legal and audit purposes.
- Transaction Records: Financial transaction records are retained in accordance with legal requirements.
- Deletion Requests: Where there is no legal obligation to retain it, your information will be deleted upon your request.
To learn more about data retention periods, contact our support team via live chat.
7 Your Rights
As a user of u77u, you have the following rights over your own information. Contact us via live chat at any time to exercise these rights.
Right of Access
You can find out what information we hold about you and how we are using it. Upon request, we will provide you with a copy of your information.
Right to Rectification
If any of your information is incorrect or incomplete, you may request that it be corrected. We will verify and correct it as quickly as possible.
Right to Erasure
In certain circumstances you may request that your information be deleted. However, if there are legal obligations, it may not be possible to delete all information.
Right to Object to Processing
You may object to the use of your information for certain purposes, particularly in the case of promotional communications.
Data Portability
You have the right to receive your own information in a structured, commonly used format.
Restriction of Processing
In certain circumstances you may request that the processing of your information be temporarily restricted.
To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat. We will fulfill your request as quickly as possible after verifying your identity.
8 Third-Party Services
u77u's platform works with various game providers and service partners, such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These providers may have their own privacy policies.
While playing games on u77u, game providers may process minimal information related to gameplay. This information is used solely to operate the games and is subject to strict contractual terms.
bKash, Nagad, Rocket, and Upay are used for payment processing. These payment service providers follow their own privacy policies. We do not share any information beyond what is necessary for payment processing.
u77u is not responsible for the privacy policies of any external sites linked from our site.
9 Protection of Minors
u77u is strictly prohibited for anyone under the age of 21. We do not knowingly collect or store information from minors.
We verify age during the registration process and may request additional documents in cases of doubt. If we become aware that a minor's information has been collected, we will delete it immediately and close the associated account.
If you believe a minor is using our platform, please contact us at [email protected].
10 Payment Information Security
We understand that financial information is highly sensitive. u77u never stores your complete payment account details — payment processing is handled securely through recognized payment providers in Bangladesh.
- Minimum Deposit: Minimum ৳500 (all methods).
- Minimum Withdrawal: Minimum ৳800.
- Withdrawal Time: Generally within 30 minutes to 3 hours.
- Accepted Methods: bKash, Nagad, Rocket, Upay.
We operate an account verification system to ensure transaction security. If you notice any payment issues or suspicious activity, report it immediately via our 24/7 live chat.
11 Policy Changes
u77u reserves the right to update this privacy policy when necessary. For significant changes, we will notify you in the following ways:
- A clear notice posted on the website.
- An update sent to your registered email.
- A request to acknowledge the new policy at login.
If you continue using our services after a new policy has been published, it will be assumed that you have agreed to the updated policy. We recommend that you visit this page regularly.
This privacy policy was last updated in January 2026.
12 Contact Us
Please contact us for any questions, concerns, or requests to exercise your rights regarding this privacy policy:
Email Support
Send any privacy-related requests or complaints by email. We will respond as quickly as possible.
Live Chat
24/7 Bangla Support
Use our 24/7 live chat for immediate assistance. Our support team is ready to answer all your questions in Bangla.
For more information, visit our Terms & Conditions, Responsible Gaming and FAQ pages.